Introduction
Ridesharing has transformed California’s transportation landscape—but when an accident occurs, figuring out which insurance applies can be confusing for passengers, drivers, and even other motorists.
Unlike traditional taxi or personal auto collisions, Uber and Lyft accidents involve multiple coverage layers that change based on the driver’s “status” in the app.
For injured victims, missing a single coverage tier could mean losing access to hundreds of thousands of dollars in potential recovery. At Deng Law Center, our attorneys have represented numerous clients injured in rideshare collisions—passengers, pedestrians, and drivers alike—helping them navigate the maze of liability, documentation, and insurer tactics unique to these cases.
I. Understanding the Three Phases of Rideshare Coverage
1. Phase 0 – App Off
When the rideshare app is off, the driver’s personal auto policy is the only coverage. Uber and Lyft provide no protection in this phase.
Victims must therefore rely on the driver’s own insurer and, if necessary, their underinsured-motorist (UIM) coverage.
2. Phase 1 – App On, No Passenger Assigned
Once the app is turned on and the driver is waiting for a ride request, contingent liability coverage from the rideshare company activates:
- $50,000 per person for bodily injury
- $100,000 per accident
- $25,000 for property damage
However, these limits apply only if the driver’s personal policy doesn’t cover the loss. Deng Law Center often demands full policy disclosure to ensure no coverage layer is overlooked.
3. Phase 2 & 3 – Passenger Assigned / Trip in Progress
When the driver accepts a ride request or has a passenger onboard, the company’s $1 million third-party liability policy kicks in. This is the most significant protection and typically covers:
- Injured passengers
- Occupants of other vehicles
- Pedestrians and cyclists
Uber and Lyft also carry uninsured/underinsured motorist (UM/UIM) coverage up to $1 million for passengers injured by another driver without sufficient insurance.
II. Common Rideshare Accident Scenarios
- Passenger Injured During Ride – Coverage usually comes from Uber/Lyft’s $1M policy.
- Driver Hit While Waiting for Request – Contingent coverage applies if the personal insurer denies.
- Other Vehicle Hit by Rideshare Car – Victim can claim against the company if the driver was logged in.
- Pedestrian or Cyclist Struck – Coverage depends on whether the driver was active in the app.
Deng Law Center investigates digital trip logs, GPS timestamps, and phone records to pinpoint the exact phase of the driver at the time of impact—this determines which insurer must pay.
III. Proving Liability in Rideshare Crashes
1. Data Evidence
Uber and Lyft maintain digital breadcrumbs: trip records, driver location, acceptance logs, and speed data. Requesting this information promptly through legal channels is crucial.
Deng Law Center issues preservation letters to ensure this data isn’t deleted from corporate servers.
2. Negligence & Vicarious Liability
Rideshare drivers are classified as independent contractors, not employees, but companies can still be held liable under theories of negligent hiring, supervision, or product design (e.g., app distractions causing delayed reaction).
3. Third-Party Responsibility
Mechanical defects, unsafe roadway design, or another reckless driver can all share fault. Multi-defendant lawsuits often recover from several insurance pools.
IV. Hidden Coverage Opportunities
1. Uninsured & Underinsured Motorist (UM/UIM)
Passengers can claim against Uber/Lyft’s UM/UIM if another motorist lacks sufficient coverage. This is particularly important in hit-and-run cases.
2. Med-Pay and Health Insurance
While rideshare policies rarely include medical-payments coverage, your own health or auto policy may help cover immediate bills. Deng Law Center coordinates these benefits to prevent gaps in treatment.
3. Excess & Umbrella Policies
High-net-worth drivers or commercial subcontractors sometimes carry umbrella coverage above the $1M rideshare policy. We demand these disclosures early in litigation.
V. Steps to Take After a Rideshare Accident
- Call 911 and request a police report (include “rideshare vehicle” in your statement).
- Take photos of app screens, driver name, vehicle plate, and passenger status.
- Get medical evaluation within 24 hours.
- Do not communicate directly with Uber/Lyft adjusters before consulting counsel.
- Contact Deng Law Center immediately to preserve data and evidence.
The earlier a legal team acts, the higher the likelihood of full policy recovery.
VI. How Deng Law Center Protects Rideshare Victims
- Digital Data Subpoenas: We retrieve trip logs, GPS, and telematics before deletion.
- Insurance Layer Mapping: Identify and stack every applicable policy.
- Medical & Economic Experts: Quantify damages, from emergency care to lost income.
- Bilingual Support: Ensure Chinese-speaking clients understand every document and negotiation.
- Aggressive Settlement Tactics: Use time-limited policy-limit demands to force insurer compliance.
Through these methods, Deng Law Center has recovered significant settlements for rideshare passengers and bystanders injured across Los Angeles, Orange County, and the San Gabriel Valley.
VII. The Importance of Legal Representation
Insurance companies often exploit victims’ confusion about overlapping policies. Without experienced counsel, claimants risk signing low settlements or missing coverage tiers entirely.
Working with Deng Law Center ensures that every policy, every liable party, and every piece of evidence is identified and leveraged for maximum recovery.
Were you or a loved one injured in an Uber, Lyft, or rideshare accident? Don’t leave money on the table.
📞 Contact Deng Law Center for a free consultation today.
Phone: (626) 280-6000
Website: www.denglaw.com
Address: 2112 Walnut Grove Ave., Rosemead CA 91770 (Offices also in Irvine, CA)
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